Agreement and operator
By using this website, you agree to these Terms of Use and the linked Privacy Notice, Cookie Policy and Professional Disclaimer. If you do not agree, please do not use the website or submit information through it.
Coach Meltzer is operated by Kolja von Meltzer / Meltzer Media, based in Brazil. References to “Coach Meltzer”, “I”, “me” or “my” in these terms refer to that coaching practice and operator.
Website information
The site provides general information about coaching, work, career change, entrepreneurship and practical use of AI. Content is educational and may be changed, corrected or removed. It is not a personalised recommendation merely because you read it or receive the newsletter.
The Professional Disclaimer explains important boundaries around coaching, health, legal and financial advice, AI output and results.
Enquiries and the free AI clarity call
You may request a free 30 minute AI clarity call through the website or choose a time through Calendly. A requested time is not confirmed until you receive a confirmation from Coach Meltzer or the scheduling provider.
The introductory conversation is intended to understand your situation, answer initial questions and consider whether coaching is a useful fit. It does not oblige either party to begin a paid engagement and does not create an ongoing professional relationship.
Paid coaching
Before paid coaching begins, the scope, price, currency, payment method, session schedule, cancellation rules and any programme-specific terms will be confirmed in a written proposal, checkout description or service agreement. That document controls the paid service if it conflicts with these general website terms.
You are responsible for providing accurate information, attending agreed sessions and making your own decisions. Coaching is collaborative. You remain responsible for your actions, business choices, use of AI tools and results.
Cancellations, refunds and consumer rights
Rules for rescheduling, cancelling and refunding a paid service will be stated clearly before purchase or acceptance. If no special rule is stated, contact Coach Meltzer as soon as possible so a fair arrangement can be considered based on work already delivered and sessions already reserved.
Nothing in these terms removes rights that cannot lawfully be excluded. Where Brazil’s Consumer Defence Code or the E-commerce Decree applies, mandatory information, service, offer and withdrawal rights remain available. Consumers in other countries may also have non-waivable local rights.
Newsletter
When you subscribe to The Monthly Move, you ask to receive the monthly email. The newsletter is optional, and you can unsubscribe at any time. Delivery dates may occasionally change because of technical or operational circumstances. The Privacy Notice explains how subscriber data is used.
Acceptable use
You agree not to:
- use the website unlawfully, fraudulently or to harm another person;
- interfere with security, availability, forms or technical systems;
- submit malicious code, automated spam or false identity information;
- copy, scrape, republish or commercially exploit substantial website content without permission;
- misrepresent Coach Meltzer content as professional advice, certification or endorsement.
Intellectual property
Original website content, brand assets, graphics, exercises, coaching materials and course or programme materials are protected by applicable intellectual property law. Personal, non-commercial viewing and reasonable sharing of public links are permitted. Other copying, adaptation, redistribution, resale, training of a commercial system on protected materials or use of brand elements requires written permission.
Third-party services and links
The site may link to Wix, Calendly, publishers, OpenAI and other external services. External sites are controlled by their operators. Coach Meltzer is not responsible for their availability, security, content or terms, and a link does not automatically mean endorsement.
Availability and responsibility
Reasonable care is taken to keep the website useful and accurate, but uninterrupted access, error-free operation and permanently current information cannot be guaranteed. To the fullest extent permitted by law, Coach Meltzer is not responsible for indirect or consequential losses caused solely by reliance on general website content or by third-party services.
This limitation does not apply where liability cannot legally be limited, including mandatory consumer rights or responsibility arising from fraud, wilful misconduct or other matters that applicable law protects.
Changes, law and disputes
These terms may be updated as the website or services change. The version in force when a paid agreement is accepted will not be changed retroactively unless required by law or agreed with you.
Brazilian law governs these website terms. Before formal proceedings, please use the contact form so the matter can be addressed directly. Any mandatory consumer venue or jurisdictional right remains unaffected.
Relevant Brazilian sources include the Consumer Defence Code and E-commerce Decree 7.962/2013.